How to find your office
- Go to ssa.gov/locator.
- Enter your ZIP code. The locator shows the office that serves your address, with its hours and phone number.
- Schedule an appointment online or by phone before you go.
We don't list office addresses here, because Social Security sometimes moves or closes offices, changes hours, or serves an area by phone only for a time. The locator is always current.
What Social Security handles for Medicare
- Signing up for Part A and Part B, including during a Special Enrollment Period after job-based coverage ends.
- Part B premiums, including the income-related monthly adjustment amount (IRMAA). In 2026 the standard Part B premium is $202.90.
- Extra Help with Part D drug costs.
- Address changes and questions about Social Security benefits.
To apply for Texas Medicaid or a Medicare Savings Program, go to YourTexasBenefits.com or call 2-1-1.
What to bring
When you book, ask what documents to bring. If you're signing up for Part B after job-based coverage ends, you'll use form CMS-40B (Application for Enrollment in Medicare Part B) and form CMS-L564 (Request for Employment Information), which your employer fills out to show your group coverage.
Social Security, Medicare or HHSC?
Three agencies handle different parts of Medicare for Texans, and going to the right one first saves a trip. Social Security signs you up and handles Part B premiums. Medicare, at 1-800-MEDICARE, answers questions about coverage, claims and plans. Texas HHSC handles Medicaid, STAR+PLUS and the Medicare Savings Programs, which can pay your Part B premium if your income is limited.
Try the phone or online first
Social Security's national number is 1-800-772-1213 (TTY 1-800-325-0778), Monday through Friday, 8 a.m. to 7 p.m. You can apply for Medicare online at ssa.gov, often faster than waiting for an appointment. See how do I sign up for Medicare in Texas.
Get help
After you're enrolled, a licensed insurance agent with Benefits Life can help you compare plans from the companies they work with, at no cost to you, at (512) 265-6565, TTY 711. For other official numbers, see Texas Medicare contacts.
Related questions
Medicare phone numbers in Texas
Medicare, Social Security, HHSC, TDI and more.
How do I sign up for Medicare in Texas?
Automatic enrollment and applying.
Do I need Part B if I'm still working?
Delaying Part B without a penalty.
Sources
- Social Security — Field office locator
- Social Security — Make or change an appointment
- Social Security — Contact Social Security by phone
- CMS — Form CMS-40B, Application for Enrollment in Medicare Part B
- Social Security — Office closings and emergencies
- Medicare.gov — Replacing your Medicare card
Frequently asked questions
Do I need an appointment at a Texas Social Security office?
Social Security recommends booking one before you go. You can schedule, change or cancel an in-person or phone appointment online at ssa.gov or by calling 1-800-772-1213, Monday through Friday, 8 a.m. to 7 p.m.
What Medicare tasks can I do without going to an office?
You can apply for Medicare online at ssa.gov, and a my Social Security account lets you handle many benefit tasks online. A replacement Medicare card can be printed or ordered through your secure account at Medicare.gov.
Is the Social Security office the same as a Medicare office?
No. There are no walk-in Medicare offices. Social Security handles Medicare enrollment, Part B premiums and IRMAA. 1-800-MEDICARE (1-800-633-4227) answers questions about coverage, claims and plans.
What if my office is closed because of a storm?
Social Security posts office closings and emergencies on ssa.gov. You can still call 1-800-772-1213 or use online services.
Medicare in your Texas county
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