Every number in the first sections belongs to a government agency or a program it funds or runs. The last section is our own line, which is not a government number. Check each agency's website for current hours.
Medicare and Social Security
- Medicare: 1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048. Coverage, claims, Medicare plans and enrollment periods. Online at Medicare.gov.
- Social Security: 1-800-772-1213, TTY 1-800-325-0778, Monday through Friday, 8 a.m. to 7 p.m. Signing up for Part A and Part B, Part B premiums, IRMAA, Extra Help and address changes. Find a local office with the locator at ssa.gov; see where is the Social Security office near me.
Texas agencies
- Texas Health and Human Services (HHSC): dial 2-1-1, or apply at YourTexasBenefits.com, for Medicaid, STAR+PLUS and the Medicare Savings Programs (QMB, SLMB, QI, QDWI).
- Texas Department of Insurance (TDI): Consumer Help Line 1-800-252-3439. Complaints about an insurance company or agent, including Medigap and agent sales conduct, and license checks.
- 2-1-1 Texas: shelters, utility help, the STEAR emergency registry and local services.
Hospital discharge appeals and fraud
- Acentra Health (BFCC-QIO for Texas): 1-888-315-0636, TTY 711. Fast appeals if you think Medicare-covered hospital, skilled nursing, home health or hospice care is ending too soon, and quality-of-care complaints.
- Texas Senior Medicare Patrol: 1-888-341-6187. Help spotting and reporting Medicare fraud, errors and scams.
- HHS Office of Inspector General: 1-800-HHS-TIPS (1-800-447-8477), or report online at oig.hhs.gov.
- Medicare Advantage and Part D plan fraud (I-MEDIC): 1-877-7SAFERX (1-877-772-3379).
- Texas HHS Office of Inspector General: 1-800-436-6184, for Texas Medicaid fraud.
Texas retirees and the military
- TRS Health (TRS-Care): 1-888-237-6762, Monday through Friday, 7 a.m. to 6 p.m. Central.
- ERS (state retirees, HealthSelect): (877) 275-4377, TTY 711.
- TRICARE For Life: 1-866-773-0404, TDD 1-866-773-0405.
- FEMA disaster assistance: 1-800-621-3362.
Watch out for look-alike numbers. Some ads and callers use "Medicare" in ways that sound official. The only phone number that belongs to Medicare is 1-800-MEDICARE. If you're not sure who you're talking to, hang up and call the number on your Medicare card or on a government website.
Talk with a Benefits Life licensed insurance agent
This is not Medicare's number or a government line. Benefits Life, the publisher of this site, has licensed insurance agents who can explain Medicare Advantage, Medigap and Part D plans from the companies they work with and help you enroll, at no cost to you. Call (512) 265-6565, TTY 711, or find an independent licensed insurance agent near you.
Related questions
How do I sign up for Medicare in Texas?
Automatic enrollment and applying with Social Security.
How do I report Medicare fraud in Texas?
Who to call and what to have ready.
Does Texas Medicaid pay Medicare premiums?
The Medicare Savings Programs.
Sources
- Medicare.gov — Talk to someone (1-800-MEDICARE)
- Social Security — Contact Social Security by phone · Office locator
- Texas HHSC — STAR+PLUS (apply at YourTexasBenefits.com or 2-1-1)
- Texas Department of Insurance — Consumer Help Line
- Acentra Health — BFCC-QIO, Texas
- SMP Resource Center — Texas Senior Medicare Patrol
- HHS Office of Inspector General — Report fraud
- Medicare.gov — Reporting Medicare fraud and abuse (I-MEDIC)
- Texas HHS Office of Inspector General — Contact
- TRS — 2026 TRS-Care Medicare Advantage FAQs
- ERS — HealthSelect Medicare Advantage
- TRICARE — TRICARE For Life
- Medicare.gov — Emergencies and disasters (FEMA number)
Frequently asked questions
Is there a Texas Medicare office I can call?
No. Medicare is a federal program, so there's no state Medicare office. Call 1-800-MEDICARE for Medicare questions and Social Security to sign up. Texas agencies handle Medicaid (HHSC) and insurance regulation (TDI).
Who do I call if I think my hospital discharge is too soon?
Call Acentra Health, the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for Texas, at 1-888-315-0636 (TTY 711). It handles fast appeals when you think a hospital stay or skilled nursing, home health or hospice care is ending too soon, and complaints about quality of care.
Will Medicare call me?
Medicare doesn't call to sell you anything. If someone calls saying they're from Medicare and asks for your Medicare number, hang up and call 1-800-MEDICARE yourself, or call the Texas Senior Medicare Patrol at 1-888-341-6187.
Is the Benefits Life number a Medicare number?
No. It's Benefits Life's line, where a licensed insurance agent can talk with you about plans from the companies they work with. For Medicare itself, call 1-800-MEDICARE.
Medicare in your Texas county
Plans, local agents and help, county by county: Harris · Dallas · Tarrant · Bexar · Travis · Collin · Denton · Fort Bend · Hidalgo · El Paso · Montgomery · Williamson · Cameron · Brazoria · Bell · Galveston · Nueces · Lubbock · Hays · Webb · McLennan · Jefferson · Brazos · Smith · Ellis · Johnson · Comal · Kaufman · Guadalupe · Midland · All 254 counties →
